About
Hello, I'm Susan
Professor Susan Nancarrow is the founder of HealthWorX Futures, an international consultancy helping leaders and organisations redesign the health workforce for a changing world.
I created HealthWorX Futures to help health and care leaders redesign systems, roles, and governance for a rapidly changing world. My goal is to make health work fairer, smarter, and more sustainable — for both the people who deliver care and the communities they serve.
As a researcher, consultant, and reformer, I’m passionate about translating complex ideas into practical strategies that create real-world impact. I’ve spent more than 25 years working with governments, universities, and international agencies to reshape workforce models, strengthen governance, and integrate digital innovation responsibly.
I believe that meaningful change happens when we combine curiosity with courage — when we’re willing to reimagine how systems function and who they serve.
Through HealthWorX Futures, I work alongside leaders and organisations to turn that vision into action, creating workforces and governance systems that are ready for the future of care.
I’m always interested in connecting with people who are shaping the future of health and care. You can find me on LinkedIn or explore my academic work on Google Scholar.